Fullerton Prime Appliance Repair (we, our, us) is committed to protecting your privacy. This Privacy Policy applies to our website, services, and communications with users, including service requests via our call request form. By accessing or using our website or services, you agree to this Privacy Policy. If you have any questions, please contact us via phone at (714) 475-7432.

Information We Collect

When you contact us through our call request form, we collect personal information that you provide, including your name, phone number, and email address. We use this information to respond to your inquiries, schedule services, and send service-related communications. Additionally, non-personal browsing data may be collected through cookies or web beacons to optimize your browsing experience and customize our website.

Use of Information

The information we collect is used to provide and improve our services, to communicate with you regarding service requests, and to support our operational functions. By submitting a service request form or contacting us, you agree to allow us and our partners to contact you via phone, email, or text for service-related purposes.

Information Sharing

We value your privacy and do not sell your personal information. However, we may share your information with our trusted partners who assist us with operational and service needs. These partners are obligated to protect your information and only use it for the specific purposes outlined in this policy.

Opt-Out and Your Choices

If you prefer not to receive communications from us, you can opt-out by contacting us at (714) 475-7432. However, please note that opting out of communications may prevent us from providing you with certain services or information.

Dispute Resolution and Limitation of Liability

By using our website and services, you waive your right to sue or pursue legal action in a court of law for any disputes related to the website or services. Instead, disputes will be addressed through direct negotiation. For any claims, you agree that the maximum compensation will be limited to $100. Additionally, you agree to bear your own legal fees and expenses in the event of a dispute.

Security

We implement reasonable security measures to protect the personal information we collect and store. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting a notice on our website. Your continued use of our services after any changes become effective indicates your acceptance of the revised policy.